Shipping Policy
Shipping Specs
Fresh Milling Time
Grains are stone-milled to order. Expect 24-48 hours of milling queue before dispatch.
Pan-India Transit
Metros: 3-5 business days. Other regions: 5-7 business days directly from Kota.
Moisture Protection
Packed in multi-layer moisture-barrier pouches to withstand humid climates.
Need to expedite a community order or coordinate bulk transport for local store shelves?
Contact Dispatch Officer →Harvest-fresh delivery. Straight from Kota stone mills.
We believe that food should not sit stale in distribution depots. That's why we operate a highly responsive, direct-to-kitchen fulfillment pipeline. All grains, custom flours, and blended masalas are packed immediately post-milling and shipped direct from our facility in Kota, Rajasthan.
1. Fresh Milling & Processing Timeline
Unlike mass-commercial brands, we do not stockpile pre-ground flour. Grains undergo traditional sun-cleaning and are kept whole until you place an order.
- Standard Staples: Dals, intact grains, and whole masalas are packed and dispatched in 24 hours.
- Custom Milling: Custom-blended flours and masalas require 24 to 48 hours for grinding and packaging.
- Milling Schedule: Our traditional stone mills run Monday through Saturday. Sunday harvest orders enter the queue early Monday morning.
2. Shipping Locations & Transit Times
We ship to all PIN codes across the Republic of India via reliable national logistics networks (e.g. Delhivery, Blue Dart).
- **Tier 1 Metros** (Delhi NCR, Mumbai, Bengaluru, Kolkata, Chennai, Hyderabad, Pune): Delivery in 3 to 5 business days post-dispatch.
- **Tier 2 & 3 Cities**: Delivery in 4 to 6 business days post-dispatch.
- **Regional Rajasthan** (Jaipur, Jodhpur, Udaipur, Kota local): Delivery in 2 to 3 business days.
3. Shipping Rates & Tiers
To keep our pricing structure highly transparent, we offer simple shipping tiers:
- **Orders above ₹999**: Free Nationwide Delivery.
- **Orders under ₹999**: A flat shipping fee of ₹75 is added at checkout to cover direct logistics from Rajasthan.
4. Monsoon & Climatic Protection Packaging
Hadoti's flours contain no chemical preservatives or artificial drying agents. Because they are stone-ground fresh, they are highly sensitive to moisture and humidity. To combat this, we ship every single order inside premium multi-layer, heat-sealed moisture-barrier pouches. This guarantees that your pulses and flours arrive hermetically protected, carrying the pure, dry aroma of Hadoti soil.